Junior Collaboration Service Specialist
We are the KOSTAL Group, a global, independent family-owned company based in Germany. We develop and manufacture technologically complex electronic and mechatronic products. We employ more than 20.000 people at 53 locations in 21 countries, offering flexible, knowledgeable and customer-focused service.
In Hungary, KOSTAL is building a flagship global business service center to deliver exceptional support across key functions such as IT, finance, controlling, master data, purchasing, sales, sustainability, R&D and HR. This center is focusing on high-value, complex processes and your individual expertise can make a significant impact in shaping KOSTAL’s future and driving global excellence.
The work can be managed remotely – with time-to-time office presence depending on the team’s agreement and the demand of the respective professional area – from any location in Hungary. In case of some company events, office attendance is expected from the colleagues. Technical conditions for working from home are fully in place.
Description
At KOSTAL we are running a huge MS-Sharepoint farm to support the communication needs in the business. Beside Sharepoint some additional tools for collaboration (i.e. Concept Board, Staffbase, Sitecore, etc.) are in use.
Main tasks, roles and responsibilities:
- Consulting the business users in case of question how to design their Sharepoint pages in the best way
- Fulfill service requests, documentation and training needs
- Monitoring system operation and proactive error detection and solving
- Incident and problem management
- Ownership of the services or a set of the additional tools beside Sharepoint
Special Tasks/ Key challenges:
- Special tasks from our M365 project might come up
Qualifications
Education:
- University degree within IT or similar
Work experiences – time/seniority/ sector:
- 0-2 years of experience in service support or Sharepoint
Technical/ IT knowledge:
- General IT knowledge
- Familiarity in dealing with web technologies.
Language – with level
- Fluent English
- Other languages as per role requirement
Required Skills and Competencies:
- Experienced working in an international, virtual team.
- Confident in moderating meetings, workshops and trainings in English language.
Benefits
- Flexible working conditions with remote work possibility (in-person presence is required from time to time), you can have a real work-life balance
- Modern, newly renovated, sustainable office with parking space and bicycle storage area in the heart of Budapest
- Supportive, diverse and highly skilled community
- Ability to really make a difference and build new processes from scratch, you can participate in the formation and shape of the BSC processes
- KOSTAL is a dynamically developing company, an independent, family-run business which provides much flexibility
- You can enjoy our value-oriented work culture: we are down-to-earth, appreciative, inspiring and innovative
Join KBS where new opportunities meet the stability of 113 years of legacy at a stable, future-focused company!