Working Student – Product Management
vaylens develops innovative software and SaaS solutions for the marketing and management of charging stations for electric vehicles. The company supports operators in the management, control and monitoring of their charging infrastructures and offers technical support and training to ensure that customers get the most out of the vaylens products. vaylens is based in Dortmund and part of the KOSTAL Group. For more information, visit: vaylens.com
Beschreibung
As a Working Student in our Product & Operations team, you’ll play a key role in supporting the daily operations of our payment and service-related products. You will take ownership of smaller product areas, assist in configuring payment terminals, and help manage service requests in these domains. This is a hands-on role ideal for someone eager to gain practical experience in a dynamic SaaS company operating in the fast-growing field of electric vehicle charging infrastructure.
Your mission:
Managing and maintaining smaller product components
Supporting the setup and configuration of payment terminals for charging stations
Handling related service tickets from our customer support team
Coordinating operational tasks across departments (product, service, and sales)
Documenting product configurations and processes for internal use
Supporting ad hoc topics in the product team
Qualifikationen
You are currently enrolled in a Bachelor’s or Master’s program, preferably in Business, Engineering, Computer Science, or a related field
Strong problem-solving skills and a structured, independent way of working
Technical curiosity and a willingness to understand both software tools and hardware setups
Basic understanding of digital products or SaaS is a plus
Fluent in German or English (both would be a plus)
Hybrid Role: For certain tasks office attendance in Dortmund is required.
Availability for 15–20 hours per week
Benefits
A purpose-driven company driving Europe’s transition toward electric mobility
Passionate colleagues with a hands-on mentality
A safe and future-oriented workplace as part of the Kostal group
Flexible working hours and location
Great opportunities for career growth